Got a question about us, our service and how it all works? Here’s where you’ll find the answers you’re looking for. And if you want to speak to one of our experts at any time, we’ll be happy to help. Simply get in touch.
Q.1. How much do you charge?
Fees may depend on factors like location, the type of property and the estimated man-hours involved in providing property management services. The fees includes a onetime registration charge and the monthly service charges ranges between 7-10 % of the monthly rental value of the property.
Q.2. I have already got a tenant, do I have to wait until they leave before I can use your services?
No, we can take over the management of your property at any time. And of course, we’ll give your tenant the respect and consideration they deserve.
Q.3. What do I have to do to make the switch from my current estate/letting agent?
You can usually switch to our service at any time. Contact us today and one of our experts will look into your existing terms and start the ball rolling for you.
Q.4. When I switch to you, will there be a gap in the service I receive?
No, we will work with you to ensure a seamless transition from your existing agency.
Q.5. Can I use my own preferred contractors?
As long as they meet all the necessary qualifications and safety criteria, you’re welcome to use your own people.
Q.6. I have a larger rental portfolio – do you offer discounts?
We certainly do. Speak to us today and we’ll be happy to offer you a preferential rate.
Q.7. My rental properties are all over Chennai, will this be a problem?
No, as we have a high network of property managers who are working towards managing your property professionally, we have been managing properties of our clients for more than 3 years, also we have an embedded technology through which you can raise a query and it will be sorted with clearly defined time lines.
Q.8. I manage the property myself but want to switch to your service, how do I do this?
It’s so easy. Get in touch today and we’ll get things moving quickly for you.
Q.9. How long will my contract with you be?
Its basically a 12 months contract but its pay as you go. You can cancel anytime by informing us two months in advance in writing
Q.10. How do I sign up?
Simply get in touch via our contact page and we’ll give you all the information you need to get started.
Q.11 Explain the process after signing MOU?
Once the MOU is signed, the property is marketed for Lease and all the progress/offers are emailed to you on regular basis. If the offer is good, then you will receive a call from our sales team for discussion.
Q.12 What happens if I do not accept the offers that I am getting by JK Property management sales team?
It’s fully your privilege to either accept or reject the offer but if you reject valid offers then your property will remain vacant and you would incur losses.
Q.13 Can I forward my own references or customers through a broker to JKPM? Will they be charged brokerage?
Yes, you can forward your references and even the brokers to us by informing them that JKPM is your Property Manager and they can interact with us for Show & Tell and Move-In. Generally, if JKPM doesn’t have a client for it, the property is rented to them without brokerage; this depends on the case to case basis.
Q.14 What if a broker contacts me to rent out the property that’s under JKPM?
You can forward that broker to us and we would discuss the client that he has. If the client suits your choice we will get the deal done.
Q.15 What if I want to change the bank account in which the rent is getting credited?
You can get this done but you need to inform us 3 weeks in advance so that our accounts department can get the formalities done.
Q.16 Once I accept the offer, how much time does it take to receive the money into my account?
It generally takes 7 days initially to set up the whole account and link them to our property management team. Once that is done, the future rents get credited into your account around 10th of every month.
Q.17 Who is mainly responsible to pay my property tax & society charges?
JKPM can pay your property tax and society charges when its intimated on time. Generally, the society intimates the owners directly hence you need to intimate us to get these bills paid. By the way, JKPM team always keeps a track for such bills on its own but JKPM can’t be held responsible for the delay in payments of these bills if we are not intimated by the society or the owner on time.
Q.18 If I have some work that needs to be done, what should I do? What are the communication channels?
Email: You just have to email on us, then your request lands up with the jkpm team and they raise and service request for it.
Q.19 Should I remain in contact with the society management committee even if everything is being done JKPM?
Yes, remaining in contact with the society management committee ensures that you are not missing any information that is meant strictly for the landlords. Certain internal issues are not communicated to JKPM by the society which they generally want only the landlords to know. Hence being in touch with Management committee is recommended.